Frequently Asked Questions
WE’VE GOT YOUR BACK!
Looking to give your artificial turf a refresh? You’re in the right place! Just hop over to our Care & Repair page and send us a request detailing any cleaning or maintenance needs. Don’t forget to attach photos and as many specifics as you can—that way we can quickly pinpoint the issue and deliver a solution that stands the test of time. Need help keeping your turf spotless? We’re here to provide the best advice and services!
OUR WORRY FREE WARRANTY
Great news! Every project you trust us with comes backed by our worry‑free warranty! Our premium turf is UV‑protected to keep those vibrant colors shining and is specially treated to resist fading and mildew. Plus, the manufacturer stands behind it with a full 10‑year warranty.
Every installation also includes a 5‑year construction warranty. If anything pops up that’s covered by a material defect or our installation, just give us a shout—we’ll come out and fix it for you, absolutely free.
Got questions or want more details? Feel free to reach out to our friendly team anytime, or take a peek at your signed contract.
LIFE HAPPENS
Sometimes life happens-soil settling, burrowing critters, root or erosion shifts, heat from reflective windows or hot items, weeds, moss, or playful pets can all take a toll on your turf. But don’t worry-we’ll get it back to looking its best.
Repair rates:
First hour: $350
Each additional half‑hour: $175